Privacy policy

 

Effective Date: 2025/01/01

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us, in compliance with the General Data Protection Regulation (GDPR) and Swedish data protection laws.

1. Data We Collect

We may collect and process the following types of personal information:

  • Personal Identifiers: Name, address, email address, phone number, and other contact details.
  • Payment Information: Details necessary to process your orders, including payment card information.
  • Transaction Data: Records of purchases and order history.
  • Technical Data: IP address, browser type, and device information collected through cookies and similar technologies.
  • Preferences: Information about your preferences, such as product wishlists or marketing opt-ins.

2. How We Use Your Data

We use your personal information for the following purposes:

  • To process and fulfill your orders, including shipping and returns.
  • To communicate with you about your purchases, account, or customer service inquiries.
  • To improve our website, products, and customer experience.
  • To send marketing communications, where you have opted in.
  • To comply with legal obligations, such as tax or accounting requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors and delivery partners for order fulfillment.
  • Service providers for website hosting, marketing, or analytics.
  • Legal authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

  • Essential cookies for website functionality.
  • Analytical cookies to understand user behavior and improve our services.
    You can manage your cookie preferences through your browser settings.

5. Your Rights

As a resident of the EU/EEA, you have the following rights under GDPR:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your data, subject to legal obligations.
  • Restriction: Limit the processing of your data.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for certain purposes, including direct marketing.

To exercise your rights, please contact us at Support@valente-eu.com.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your information in compliance with GDPR.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

For questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact us at:

valente.cxntact@gmail.com