Shipping Policy

Welcome to Valente we are committed to delivering quality products to our valued customers with transparency and efficiency. Please take a moment to review our shipping policy.

Shipping Regions

We currently ship to the following regions:

• Europe
• North America

At this time, we do not ship to countries outside these regions.

Order Processing Time

• In-Stock Items: Orders are processed and shipped within 2-4 business days.
• Pre-Ordered Products: Pre-ordered items may require additional preparation time. These items typically take 3-7 Weeks to arrive from the date of purchase, depending on your location.

You will receive a confirmation email with tracking details as soon as your order is dispatched.

Return Policy

Due to the nature of our products and commitment to hygiene and quality, we do not accept returns or exchanges on any items. Please ensure you carefully review your order before completing your purchase.

If your product arrives damaged or defective, please contact our customer service team within 7 days of receipt at Support@valente-eu.com with photos and a description of the issue. We will be happy to assist in resolving the matter.

Shipping Costs and Duties

• Shipping costs are calculated at checkout and are based on your location and order size.
• Any additional customs duties or import taxes are the responsibility of the customer.

Thank you for choosing Valente. We value you as a customer and are here to ensure a seamless shopping experience. If you have any questions or concerns, don’t hesitate to reach out to us at valente.cxntact@gmail.com