Terms and Conditions

 

Welcome to Valente By accessing or using our website and services, you agree to abide by the following Terms and Conditions. These terms outline your rights and responsibilities while interacting with our site and purchasing products from us. Please read them carefully.

1. General Information

Valente is a Swedish-based clothing brand offering a range of high-quality fashion products. The website and all services related to it are provided by Valente, a company registered in Sweden. By using our website or placing an order, you accept these Terms and Conditions.

2. Account Registration

To shop on our website, you may be required to create an account. When registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorized use of your account.

3. Order Process

When you place an order with us, you are making an offer to purchase the selected products in accordance with these Terms and Conditions. All orders are subject to our acceptance, and availability of products.

  • Order Confirmation: After you place an order, you will receive an order confirmation email. This is not an acceptance of your order, but an acknowledgment that we have received it.
  • Order Acceptance: Your order is considered accepted once we dispatch the products to you. You will receive a shipping confirmation email with tracking information.

4. Pricing and Payment

  • Prices: All prices on our website are originally listed in SEK (Swedish Krona) and include VAT (Value Added Tax) applicable in Sweden. The final price may vary based on your location due to shipping fees and possible customs duties.
  • Payment Methods: We accept payment via major credit cards, debit cards, and PayPal. Full payment is required at the time of placing the order.
  • Currency: The transactions are originally processed in SEK, but your credit card provider may convert this to your local currency.

5. Shipping and Delivery

  • Shipping Regions: We currently ship to Sweden, Europe, North America, and Australia.
  • Processing Time: Orders are typically processed within 2-4 business days. Pre-order items may take 3-7 Weeks to ship, depending on their availability.
  • Shipping Costs: Shipping fees are calculated at checkout and vary depending on your location and the size of the order.
  • Customs and Import Duties: Any customs duties or import taxes are the responsibility of the customer and are not included in the shipping fee.

6. Returns and Exchanges

Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or defective. If your product arrives damaged, please contact us within 7 days of receiving your order. We will guide you through the process of returning the defective product and issuing a replacement or refund.

7. Product Descriptions and Availability

We strive to ensure that all product descriptions, images, and details are accurate. However, we do not guarantee that the content is error-free, complete, or current. Product availability is subject to change without notice, and we reserve the right to cancel or modify orders in the event of stock errors.

8. Intellectual Property

All content on the Valente website, including but not limited to, logos, images, text, and designs, are the intellectual property of Valente and are protected by copyright laws. Unauthorized use of this content is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Valente is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use of our website or the products purchased. Our liability is limited to the total amount paid by the customer for the product(s) in question.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy, which outlines how we collect, use, and protect your information.

11. Modification of Terms

Valente reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of our website or services after such changes constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions are governed by the laws of Sweden. Any disputes arising from these Terms will be resolved under the jurisdiction of the Swedish courts.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us

Email: valente.cxntact@gmail.com